The Translation Gap Between the CMO and the C-Suite
Why do CMOs experience marketing budget cuts? The reason is often miscommunication between the CMO and the CEO/CFO. The latter speaks the language of profit and loss, focusing on the EBITDA indicator and closely monitoring the company’s cash flow. Meanwhile, the Marketing Manager comes to them with a report on organic traffic sessions, CPC, or rankings for selected keywords.
The result?
To a CEO, a 20% increase in traffic says little about return on investment, while for a Marketing Manager, it’s an obvious success. The problem lies in the CEO’s or CFO’s lack of understanding of what specific profit this growth can bring. It is exactly this lack of understanding and the so-called translation gap that can lead to blocked marketing budgets. If the CFO doesn’t see a concrete return on investment, they won’t be keen to continue the activities.
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