Your sales shelf is on Google, too
When a customer walks into a physical store, they see products arranged in a specific way. Some are at eye level, others are in the bottom zones. Some have Point-of-Sale (POS) highlights, while others sit in the shadow of the competition.
It works identically on Google:
- High rankings for a specific keyword = a shelf at eye level,
- Results with extensions (e.g., FAQ, rich snippets) = attractive POS materials,
- AI Overviews, Direct Answers = premium displays / prime real estate,
- CTR = attention rate (i.e., whether the shopper actually notices your product),
- SEO = managing visibility and shelf space on Google.
You might sell exclusively in brick-and-mortar stores. You might operate on a B2B model where sales are closed by sales reps. You might be in an industry where products are selected offline.
But there is one thing you cannot avoid:
The customer is vetting you on Google anyway:
- they want to investigate your brand,
- read reviews,
- compare your products against competitors,
- check availability,
- validate your credibility,
- see if you are the category leader.
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