12 Things Users (Probably) Hate About Your Website

12 Things Users (Probably) Hate About Your Website

You have built your brand’s website, spent loads of money on it, and users still don’t love it? I know it’s hard to admit it, but deep down, you probably feel that certain elements on your site need improvement. Especially when the bounce rate constantly grows, conversions fall and you simply still don’t make any money. Changes need to happen quickly! That’s why I have prepared for you a list of 12 things that can potentially drive users nuts on your website.

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6 Elements of E-commerce Customer Service

6 Elements of E-commerce Customer Service

It’s time for another entry about e-commerce. We’ve often advised you what can be improved on your website (and how to do it) to attract, rather than repel, users. In this article, we will focus on a slightly broader perspective of online stores functioning, and more specifically – on customer service. So grab a cup of hot tea (although any other beverage will be fine too) and discover the 6 elements you should really take care of in e-commerce customer service.

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Head of SEO & SEM - Matt

Matt

Head of SEO & SEM

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